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humanities technologist
I made my career in IT as a team leader and serving users. Born communicator, keen critical thinking and a passion for problem solving.
I believe that Technology is a product of the collective of human minds, and my life mission is to shine a light on the best characteristics of products, teams and people.
Nice to meet you, Lucia.
Corporate Strategy Writing Digital Positioning
branding Social media
Marketing Communication
Business development
Suporte
Capacitação técnica
Qualidade de comunicação
Onboarding
Valores e estilo
Processos de escalation
Bug report
Métricas
Redução de SLA
Redução de abertura de tickets
Documentação
Bases de conhecimento
Release notes
Documentação pública
Integração com sistema de ticket
In-app tutorials
Guias rápidos
FAQ
Guias completos
Product Mkt
Slogan
Pitch
Blogs
Demos
Presentation decks
Email nurtures
Conteúdo para site
Frases de impacto
ebooks
Prepare sua estrutura para o mercado internacional
Produzimos conteúdo em inglês!
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